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Frequently Asked Questions

Hair extensions add amazing length and volume to your hair. You want to make sure you're treating them right so that they'll last a long time and keep making you look great. It isn't hard to keep your extensions looking great, just take a few extra steps. It will be worth it!

Q: How much do extensions cost?

A: Each type of extension has a different price point. Click here to go to the desired type of extension to get the price point.

Q: Will the extensions damage my hair?

A: No. If Installed correctly and taken care of properly, your hair will not be harmed. The adhesive used is designed to hold your natural hair in place and protect it as you continue to have extensions in place.

Don't wash your hair too much. We recommend washing the hair as infrequently as possible and using a dry shampoo to absorb oils and make your hair feel and smell fresh. Certain hard or mineral intense water may also deteriorate bonds or the condition of the hair.

Q: How do I wash and condition my hair?

A: Be sure to always use a sulfate-free shampoo and conditioner. We recommend a Hydrating shampoo and Extra-Hydrating conditioner. You will need to soak your hair down, gently massage the recommended shampoo into your scalp and root area. Do not scrub too vigorously or you could damage your natural hair. Rinse thoroughly. Do not ring out the access water (you'll be using that). Now put the conditioner in your mid-shaft and ends. Be sure to STAY AWAY from the bonds and your scalp. As you will damage the instillation.

Q: Can I brush my hair with extensions in?

A: Yes! Brush 2 to 3 times a day and before showering or wetting hair. When brushing, hold the hair at the roots and brush from the ends working up. Brush gently, and be particularly careful with the bonds.

Use a Hair Extension Brush. It prevents tangling and is specially designed so it won't pull or catch on the application points.

Click here to watch a tutorial on how brush, add product properly, dry and style your hair extensions.

Don't sleep with wet hair. Once your hair extensions are completely dry, braid hair or tie it in a loose ponytail.

Don't use heat tools too often. Just like with natural hair, too much mechanical heat will damage hair. When you do use heat tools, be sure to use a heat protectant. You can also use non-heat methods to curl your hair extensions.

Don't chemically process the hair. Avoid any products that lighten natural color, create waves, or straighten natural curl.

Avoid salty or chlorinated water. Salt and chlorine harm your hair extensions just like they harm your natural hair.

Apply any oils or sprays from the mid shaft down, avoiding the bonds. Leave-in conditioners and hydrating oils are great for hair extensions, especially if they are feeling dry.

Use professional hair care products, your Certified stylist will suggest the best product for your extensions.

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